Privacy Policy

Last updated: 20 May 2026

Introduction

Serene Drifters ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect several types of information for various purposes to provide and improve our service to you:

Personal Data: Name, email address, and any other information you provide when making a booking or contacting us
Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages
Cookies: We use cookies and similar tracking technologies to track activity on our website

How We Use Your Information

We use the collected data for various purposes:

To provide and maintain our service
To process your equipment rental bookings
To communicate with you about your bookings and inquiries
To send you updates about our services (with your consent)
To improve our website and services
To monitor the usage of our website
To detect, prevent and address technical issues

Legal Basis for Processing

We process your personal data on the following legal grounds:

Contract Performance: Processing is necessary to fulfill our contract with you when you book equipment
Legitimate Interests: We have a legitimate interest in improving our services and ensuring website security
Consent: Where you have given us explicit consent to process your data for specific purposes

Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this privacy policy. We will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

Your Rights

Under data protection law, you have rights including:

The right to access your personal data
The right to rectification of inaccurate data
The right to erasure of your data
The right to restrict processing
The right to data portability
The right to object to processing
Rights related to automated decision-making

Third-Party Services

We do not share your personal information with third parties except as necessary to provide our services or as required by law. We do not sell your personal data.

Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Address: 47 Riverside Studios, Kingsland Road, London E2 8DP, United Kingdom